Returns

HOW TO MAKE A RETURN

Returns are free of charge.

Please keep in mind that online purchases must be returned via mail. The return must be sent to us within 30 days from the ship date. 

Items such as swimwear, underwear, pierced earrings and cosmetics cannot be exchanged & refunded due to hygiene reasons.

 

You can easily return items by following these steps:
1. Let us know which items you wish to return by emailing hello@vcyclique.com along with the reason for your return. All you need is your order number and you can arrange collection of your return. 

2. Package the items you wish to return in a suitable bag or box, eg. the one you received your parcel in. 

3. Print the prepaid shipping label provided and mail in the package. Please send the item(s) back to us within 30 days.

Once we have received your returned shipment, we will send you an email confirming receipt of the parcel. Please allow up to 14 days for this to happen. If you don’t receive the email within 14 days, please contact us.

  

Where to send returns and refunds:

v.cyclique Inc. 
4834 South Cornell Avenue
Chicago, IL 60615